User’s Manual
Chungho ComNet 7100/7200
ATM
Complete ATM Services
Contents
Section 1 Introduction
1-1 Specifications ……. ...……………...………………..…………..………….. 2
Section 2 Operating Instructions
2-1 How to open the Electronic lock ………………….………..…...………..… 4 2-2 How To Switch On and Off…………………………..……………………... 5 2-3 How To Insert and remove Flash Card ……..…….………….……………… 6
Section 3 How to use Xtremo Control Panel Mode 3-1 How To Program..…………………………………………….... .....……….. 7 3-2 Error Codes and Suggested solutions ……………………………………… 11
Section 4 Cash Dispenser
4-1 Replenishing GBM1000(2000)-CH Currency Cassettes .…..….…. . .….… 27 Section 5 Receipt Printer
5-1 How To Replenish The Receipt Printer Paper ………………………….… 30 5-2 How To Clear Receipt Printer Jam ………………..……………………… 32
1
Section 1 Introduction 1-1 Specifications
M/T Switch
CDU
Customer Handling Unit
Display
- Screen size : 8″
- TFT color display with VGA
- Resolution : 640×480
Keypad
- 16 Numeric Keys for PIN and amount Input : 8 Function Keys
Card Reader : Dip type C/R (ISO 1,2 Read)
Cash Dispensing Unit
Large Capacity Cassette
- Approx. 1,000 notes per cassette x 1 (Option : 2,000 notes cassette)
Fast Dispensing Speed
- Max. 5 notes per second
Number of Cassettes
- 1 denomination for standard
Reject bin
- Up to 40 notes
>>>>> gd2md-html alert: inline image link here (to images/image5.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
Control Unit
Receipt Printer
Power Supply
2
>>>>> gd2md-html alert: inline image link here (to images/image6.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
Document Handling Unit
Receipt Print Unit
Printing Method: Thermal Line Print Print Characters : English, Numeric, Line, Symbol, etc.
Paper Setting : Semi-auto Loading method Paper Width : 59mm (Option:79mm) Print Speed : 100mm/sec (600dots line/sec) Receipt capacity : Max. 150mm Ø diameter EMI : FCC Class A
Model Specification
Dimensions (H×W×D)
Main Control Unit
Processor : Intel Xscale PXA255 200MHz
Main/Flash/NV RAM :
64MB/32MB/32KB
56K Modem or 10 Ethernet OS: Windows CE.NET
CF 1 Port
Serial : Asynchrony 8 Ports
>>>>> gd2md-html alert: inline image link here (to images/image7.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
- 54.8”(1392mm) × 17.7”(450mm) × 21.6”(550mm)
Weight
- Approx. 220lbs (100Kg)
Operating Environment
- Temperature range: 50°F to 100°F(10°C to 38°C) - Relative humidity: Non-condensing 20% to 80% - Maximum altitude: 9850ft.(3,000m)
3
Section 2 Operating Instructions
2-1 How To Open the Electronic Lock
TO OPEN
1. Press 1-2-3-4-5-6
2. Turn the dial clockwise
(to the right)
REMEMBER: Whenever you change the Combination on the lock, please do it with the door open. If anything wrong happens, you will be able to replace the lock. If you lose the combo or something goes wrong with the door closed, you will need to drill the door and incur into additional expenses.
How To Change Combinations (Lock signal twice after each valid entry) 1. Press six zeros.
2. Press current combination once.
3. Press new combination twice.
Invalid Combination Entry – Lock signal three times and old combination still valid
Wrong Try Penalty (Standard feature.)
- Entry of four consecutive invalid combinations initiates a 5-minute delay period. - LED flashes red at 10 second intervals.
- At end of penalty period, two more consecutive invalid combinations will restart the 5-minute delay period.
>>>>> gd2md-html alert: inline image link here (to images/image8.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
4
2-2 How To Switch On And Off
2
To switch the main electric power to your Xtremo 7100, 7200 on or off, proceed as follows.
1. Unlock and open the fascia of your Xtremo 7100, 7200.
2. Confirm the Power Select Switch. (240V)
3. Press the switch to the required position:
• On (pressed in at the Up side).
• Off (pressed in at the Down side).
Power Select Switch Power ON/OFF Switch
>>>>> gd2md-html alert: inline image link here (to images/image9.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: inline image link here (to images/image10.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: inline image link here (to images/image11.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: inline image link here (to images/image12.png). Store image on your image server and adjust path/filename/extension if necessary.
(Back to top)(Next alert)
>>>>>
Xtremo 7100, 7200
Note: After you have switched on the ATM power, it will take several minutes for the terminal to load all of its software and start displaying the application.
3. Close and lock the ATM.
4. If required, you can reset the ATM by following the above procedure.
|
>>>>> gd2md-html alert: inline image link here (to images/image13.png). Store image on your image server and adjust path/filename/extension if necessary. 
WARNING – FIRE AND PERSONAL INJURY HAZARD
|
|
Install the ATM to a non – flammable surface such as a metal surface, otherwise fires may result. Do not place the ATM near flammable materials, otherwise fires may result.
Do not hold the Inverter by the ATM cover when transporting it, otherwise the ATM may fall down, which could cause severe injury. Do not let any scraps of thread, paper, sawdust, dirt, metal shavings or other foreign objects get inside the ATM or onto the cooling fins, otherwise fires or problems with operation may result. Do not install and operate the Inverter if it is damaged or if some of the parts are missing. Doing so may result in severe personal injury. |
5
2-3 How To Insert And Remove Flash Card (Xtremo 7100,7200)
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
You can insert the Flash Card on the back of the Main Control Unit.
You will find a slot in which you can plug the Flash card (as shown on the pictures).
How to Backup/Download the Journal
1. Insert the Flash Card.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
4. Select “View All” and “Back up”.
5. When you get the message “Back up complete”,
remove the Flash Card and press “exit”
6
Section 3 How to use Xtremo Control Panel Mode3-1 How to program Xtremo 7100,7200
To change the settings of the Xtremo 7100, 7200
you should access into the Main Menu.
1. Open the Top Part and place the switch on Maintenance.
2. Enter the Password.
The merchant default password is 25800852.
Overview of the Main Menu
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
This is the Main Menu screen. It has the Clerk menu and sub-menus.
< Clerk >
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
7
3-1-1 Clerk
The Clerk Menu is most frequently
used by the owner of the ATM. This
menu can manage Cash Setting and
other features.
Clerk 🡪 Settlement
You must select this menu every time you add
cash to a cassette. Please note that you need to
insert the number of bills.
How to add money:
1. Type on the keypad the number of bills you
want to add.
2. This action will show three new buttons on
the right: Insert, Clear, Exit.
3. Press “Insert”. This action will add the
number in the “Total” and “Remaining”
If you have entered the correct amount, now, you can press “Exit”
to go back to the previous menu.
How to cancel or correct the # of bills:
1. Press “Cassette Total”. This is going to clear all information. All boxes will show 0. 2. In order to add money, follow the previous instructions on “How to add money”
If you want to print a receipt without clearing any information on the ATM, press “Trial Cassette Total”. This action is going to give you a printed record on the current cash set information.
8
Clerk 🡪 Settlement 🡪 Trial Close
The “Trial Close” feature is designed to perform a Day
Close Operation without actually closing out the
machine. This operation will print a receipt with
information on number of transactions, host and
terminal total requested and total amount dispensed.
This report is identical to the “Day Close” one. The only
difference is that the Trial Close will not zero out the
amounts. This report is useful if you wish to know
current total statistics without closing them out. To run
<ATM’s screen during connecting host>
this report, press the relative side function key.
Clerk 🡪 Settlement 🡪 Day Close
This menu enables you to have a printed record on number of transactions, Host and Terminal total amounts requested and dispensed. This feature will automatically zero out the information. Transaction totals shown on the receipt are those ones starting from the last time a Day Close was performed. If you look carefully, the printed receipt will show two sections: Host and Terminal totals.
The ATM automatically performs a Day Total everyday at a predetermined time by every Processing company. Under the host totals, you can see transactions occurred during this period of time. Under the terminal totals, on the other hand, you can see transactions occurred during the last time you performed the last Day Close until the moment you do it again. For this reason, if you perform a Day Close before or after the processor has done its automatic day close, you may see different values between what the terminal had reported and what the host reports. To avoid this, try to perform every day the day close at the closest time at which your processing company closes out. If you do not match your processor, the missing transactions will usually appear on the next total.
REMEMBER: Once the ATM prints out this receipt, all values are reset to 0.
Clerk 🡪 Language
Through this menu, you can set up to 7 languages
to display on the ATM screen.
Xtremo 7100, 7200 provides 7 different languages,
English, French, Italian, Spanish, Korean,
Japanese and Chinese. To enable/disable a
language, just press the relative side function key
9
Clerk 🡪 Journal 🡪 Search
You can select “View”, “Search”, “Delete” options for the Journal. This is a file database on the ATM’s hard disk, which contains all transactions recorded by the ATM. This is very useful in locating transaction disputes, transaction errors, or transaction occurred on the ATM.
You can search the transaction records by the
Year, the month, or the day. Once you insert
the date, you can press “Search”, then
“View”. The box “Total” shows the total
number of records for the specific date you
have inserted.
<Search screen>
It is always recommended to backup the journal before deleting it.
(In order to backup the journal, please follow the instructions shown on page 6.)
Clerk 🡪 Password
This menu enables you to set or modify your
Clerk (operator) password:
• input the current password
• input the new password
• re-input the new password (for confirmation)
Clerk 🡪 Next 🡪 Surcharge
Through this menu, you can modify the surcharge amount:
1. Choose surcharge amount you want to change
including cents.
2. Click OK
i.e. if you want to set $1.50 as surcharge, press 1-5-0
on the keypad. Then press “OK”.
10
3-2 Error Codes and Suggested Solutions
3-2-1 PCB
Error Code Meaning Suggested Resolution
0E010
0E111 0E113 0E121 0E123 0E131 0E132 0E191 0E192 0E193 0E211 0E212 0E213 0E214 0E231 0E232 0E233 0E241 0E242 0E243 0E244 0E245
| Port open error |
| Command time over |
| Response time over |
| Data NAK response retry over |
| NAK send retry over |
| Response frame error |
| Undefined response code |
| RX FIFO Error |
| RX Over Run |
| Other Communication Driver Error |
| Non defined application parameter or property |
| Sub program application double work |
| Command timing error |
| Non defined application command |
| Reset Dll Load Error |
| Reset Initial Error |
| Reset default Error |
| Watch Dog dll load error |
| Watch Dog registry error |
| Watch Dog map IO Base error |
| Watch Map Reset Base error |
| Watch Dog default Error |
| Watch Dog default Error |
The connection between the PCB and the communication port is not established. Please check the connection between PCB and the PC. If problem persists, replace the cable or PCB board
Check the connection of the device cable, If problem persist replace the device, cable, or port.
Software error. Please the
manufacturer if these error happen.
0E245 Software error. Please the manufacturer if these error happen.
11
0E251 0E252 0E253 0E254 0E255 0E411 0E421 0E422 0E423
| GPIO Dll Load error |
| GPIO Registry error |
| GPIO Map IO base Error |
| GPIO Prot Number error |
| GPIO default error |
| PCB Status value error |
| Invalid data(Operator key initialize) |
| Invalid data(Maintenance key initialize) |
| Invalid data(Initialize) |
Software error. Please the
manufacturer if these error happen.
Reset the machine, If problems persists, please contact the service provider.
0E433 Invalid data(Status)
3-2-2 Card Read
Error Code Meaning Suggested Resolution
1G010
1G111
1G191 1G192 1G193 1G213
| Port open error |
| Command time over |
| RX FIFO Error |
| RX FIFO Over error |
| Other Communication Driver Error |
| Command timing error |
Check the connection of the card reader cable, if problem persist replace the card reader, cable or the port
Check the connection of the device cable, If problem persist replace the device, cable, or port.
Software error. Please contact the manufacturer if these error happen.
1G214 Non defined command
12
3-2-3 Printer
Error Code Meaning Suggested Resolution
| Port open error |
| Response time over |
| RX FIFO Error |
| RX Over Run |
| Other Communication Driver Error |
| Sub program application double work |
| Command timing error |
| Non defined application command |
| Print data size over |
| Reset Dll Load Error |
| Reset Initialize Error |
| Reset default Error |
| Head open error |
| Head temperature error |
2G010 Check the connection of the Printer cable, if problem persist replace the
2G111 Printer, cable or the port
2G191
2G192
2G193
2G212 2G213 2G214 2G215 2G231 2G232 2G233
Software error. Reset the machine, if problems persist, please contact the manufacturer
2G4C2 Close the printer header and press reset
2G4C3 Check Header 2G4C4 Cutter error Parts need to be replaced
13
3-2-4 CDU
Error Code Meaning Suggested Resolution
4G010 4G111 4G112 4G113 4G114 4G121 4G123 4G132
| Port open 실패 |
| Response time over |
| Data response time over(STX) |
| Data response time over(ETX) |
| Time over |
| NAK receive retry over |
| NAK send retry over |
| Command mismatch |
| Close the reject box |
| Divert act sensor error |
| Jam |
| RX FIFO Error |
| RX Over Run |
| Other Communication Driver Error |
| Main send non defined command |
| Double work error |
| Command timing error |
| Receive non defined command |
| Reset Dll Load Error |
| Reset Initial Error |
| Reset default Error |
| Cash remain in cash tray |
| Upper check sensor left jam |
| Upper check sensor right jam |
| Upper check sensor both jam |
| Lower check sensor left jam |
Check the connection of the CDU cable, if problem persist replace the CDU, cable or the port
4G133 Please check if the reject bin is in Reset the machine. If problems
4G134
4G135 4G191 4G192 4G193 4G211 4G212 4G213 4G214 4G231 4G232 4G233
persist, please contact the service provider.
Software error. Please contact the manufacturer if these error happen.
4G411 Reset the machine. 40011
40012 40013 40014
Bill jam or sensor failure. Look for the bill jam very thoroughly.
14
40015 40016 40017 40018 40019 4001A 4001B
40021
40022 40023 40024 40025
| Lower check sensor right jam |
| Lower check sensor both jam |
| Divert sensor left jam |
| Divert sensor right jam |
| Divert sensor both jam |
| Eject sensor jam |
| Exit sensor jam |
| Pick up error |
| Over dispense bill |
| Upper box over eject |
| Lower box over eject |
| Motor under run |
| No Reject box |
| Insert upper cash box |
| Insert lower cash box |
| Divert sensor error |
| Check sensor time out |
| Divert timeout |
| Eject timeout |
| Exit timeout |
| Diver ⬄ eject timeout |
| Reverse jam |
| Divert error |
| BCC error |
| Command error |
| Response time out |
| ACK receive error |
Bill jam or sensor failure. Look for the bill jam very thoroughly.
This error happens if there is no money in the machine but there is money in the software
Contact the service provider for the maintenance
40032 Reject tray is not in all the way
40033 Insert the cassette 40034
40035
40041
40042
40043
40044
40045 40046 40047 40051 40052 40053 40054
Hardware failure. Reset the machine if problems persist, please contact the service provider.
15
40055 40056 40057
40058
40059 4005A 41011 41012 41013 41014
41015 41016 41017 41018 41019 4101A 4101B
41021
41022 41023 41024 41025
| Undefined command receive |
| Receive dispense command after cash end |
| Eject ⬄ Exit sensor jam |
| Received dispense command over 50 notes or zero note |
| Differ count eject sensor from exit sensor |
| Differ count divert from eject sensor |
| Upper check sensor left jam |
| Upper check sensor right jam |
| Upper check sensor both jam |
| Lower check sensor left jam |
| Lower check sensor right jam |
| Lower check sensor both jam |
| Divert sensor left jam |
| Divert sensor right jam |
| Divert sensor both jam |
| Eject sensor jam |
| Exit sensor jam |
| Pick up error |
| Over dispense bill |
| Upper box over eject |
| Lower box over eject |
| Motor under run |
| No Reject box |
| Insert upper cash box |
Reset the machine, If problems persists, please contact the service provider.
Bill jam or sensor failure. Look for the bill jam very thoroughly.
Bill jam or sensor failure. Look for the bill jam very thoroughly.
This error happens if there is no money in the machine but there is money in the software
Contact the service provider for the maintenance
41032 Reject tray is not in all the way 41033
41034 Insert lower cash box
Insert the cassette
16
40035 40041 40042 40043 40044 40045 40046 40047 40051 40052 40053 40054 40055 40056 40057
40058
40059 4005A 43020
43021
43022 43023 43024 43025 43026 43027
| Divert sensor error |
| Check sensor time out |
| Divert timeout |
| Eject timeout |
| Exit timeout |
| Diver ⬄ eject timeout |
| Reverse jam |
| Divert error |
| BCC error |
| Command error |
| Response time out |
| ACK receive error |
| Undefined command receive |
| Receive dispense command after cash end |
| Eject ⬄ Exit sensor jam |
| Received dispense command over 50 notes or zero note |
| Differ count eject sensor from exit sensor |
| Differ count divert from eject sensor |
| Good Operation |
| Pickup error |
| Mistracked note at feed |
| Mistracked note at double detect |
| Mistracted note at exit |
| Note too long at exit |
| Blocked exit |
| Too many notes |
Hardware failure. Reset the machine if problems persist, please contact the service provider.
Reset the machine, If problems persists, please contact the service provider.
This error happens if there is no money in the machine but there is money in the software
Reset the machine, If problems persists, please contact the service provider.
43029 S11 sensor jam
17
4302A 4302C 4302D 4302E 4302F 43030
43031
43032 43033 43034 43035 43036 43037 43040 43041 43042
| Timing wheel |
| Bad roller profile |
| Reject error |
| Exit quantified |
| Note missing at double detect |
| Reject rate exceed |
| Jam at exit |
| Interference recovery |
| Suspect exit accountancy |
| RAM error |
| EPROM error |
| Operation timeout |
| RAM corruption |
| Cassette motor echo error |
| Mistracked note at S17 sensor |
| Mistracked note at S23 sensor |
| Reject gate open error |
| Note jam |
| S15/S16 error |
| Pick up over |
| Reject error |
| Please insert cassette |
| S17 jam |
| S19 error |
| S23 error |
Hardware failure. Reset the machine if problems persist, please contact the service provider.
Bill jam or sensor failure.
Reset the machine, If problems persists, please contact the service provider.
Hardware failure. Reset the machine if problems persist, please contact the service provider.
43043 Please check if the reject bin is in Bill jam or sensor failure.
43045
Reset the machine, If problems persists, please contact the service provider.
43046 Hardware failure. Reset the machine
43047 43048
if problems persist, please contact the service provider.
43049 Please insert cassette 4304A
4304B
4304C
4304D Corrupted note count
Bill jam or sensor failure. Look for the bill jam very thoroughly.
18
| S15/S16 jam |
| Undefined command |
| Prot close failure |
| Receive(STX) retry over |
| Reject sensor error |
| Dispense sensor error |
| Receiver over run |
| Cassette Error |
| No money in the machine |
4304E Hardware failure. Reset the machine if problems persist, please contact
4304F the service provider.
4G020 Fetal error. Please contact the manufacturer
4G122
4G136
4G137
4G192
4G411
4G444
4G999 No cash box 3-2-5 ADA
Hardware failure. Reset the machine if problems persist, please contact the service provider.
Error Code Meaning Suggested Resolution
| Port open error |
| Port close failure |
| Command response time over |
| Response time over |
| Data receiving time over |
| RX FIFO Error |
| RX Over Run |
| Other Communication Driver Error |
| Double work error |
| Non-defined application command |
| Non-defined application command |
6G010 The connection between the ADA and the communication port is not
established. Please check the
6G020
connection between ADA and the PC. If problem persists, replace the cable or ADA board
6G111 Check the connection of the Printer
6G113
6G114
6G191
6G192
6G193
6G212
6G213
6G214
6G433 Response error
cable, if problem persist replace the card reader, cable or the port
Software error. Please contact the manufacturer if these error happen.
19
3-2-6 Modem
Error Code Meaning Suggested Resolution
5G001 5G002 5G004 5G005 5G008 5G010 5G011 5G013 5G014 5G015 5G017 5G120 5G030 5G113
| Port Error on Status |
| Port Close Error |
| Timeout Command on Initialize |
| Port Error on Initialize |
| No dial tone |
| Port error on dial |
| Port Open Error |
| Disconnection |
| Disconnection |
| Dial command error |
| Dial error |
| Line disconnection |
| Dialing time over |
| Dialing failed (Dialing retry over) |
| Invalid Command |
| Sub program application double work |
| ENQ Timeout |
| Data frame time over(ACK) |
| Data frame time over(STX) |
| Data frame time over(ETX) |
| Data frame time over(BCC) |
| Disconnect Response |
| Disconnect (EOT) |
| Disconnect(ETX) |
| Data frame time over(EOT) |
| Time out command error |
| Receive NAK retry over |
Check the connection of the Modem cable, if problem persist replace the modem, cable or the port
Check the dial tone from the phone jack
5G016 Software error. Reset the machine, if problems persist, please contact
5G212 the manufacturer 5G122
5G123
5G124
5G125
5G045
5G127
5G128
5G129
5G126
5G029
Please Reset the machine, if
5G136
5G061 Unknown error after send
problems persist, please contact the service provider.
Please Reset the machine, if problems persist, please contact the service provider.
20
3-2-7 PED
Error Code Meaning Suggested Resolution
| Port open error |
| Port close failure |
| Poll time over |
| Response time over |
| Data NAK response retry over |
| NAK send retry over |
| Response frame error |
| Undefined response code |
| Mode mismatched |
| Response length error |
| RX FIFO Error |
| RX Over Run |
| Other Communication Driver Error |
| Command Response Error |
| Command Response Error |
| Double work error |
| Non-defined application command |
| Command retry over(IDLE) |
| Command retry over(Initial) |
| Command retry over(Status) |
| Command retry over, data error(PED mode) |
| Command retry Over(Normal mode) |
| Command retry over, data error(Set Working Key) |
0G010 The connection between the PED and the communication port is not
established. Please check the
0G020
0G111
0G113
0G121
0G123
0G131
0G132
0G133
0G134
0G191
0G192
0G193
0G194
0G195
0G212
0G213
0G411
0G423
0G433
0G443
0G453
0G463
0G473 Data length error
connection between PED and the PC. If problem persists, replace the cable or PED board
Check the connection of the device cable, If problem persist replace the device, cable, or port.
Software error. Please contact the manufacturer if these error happen.
Please Reset the machine, if problems persist, please contact the service provider
21
3-2-8 Work & Main
Error Code Meaning Suggested Resolution
0J012
0J014 0J015 0J016 0J018 0J019 0J020 0J021 0J022 0J023 0J024 0J025 0J026 0J031 0J032
0J033
0J034
0J035 0J036 0J037 0J040
| No match Mac Check Data |
| No match FS after Bank ID |
| No match FS after Terminal ID |
| No match FS after Response Type |
| No match FS after Mac Time Value |
| No match FS after Serial Number |
| No match FS after Response Code |
| No match FS after Reference Number |
| No match FS after Settlement Date |
| No match FS after Account Balance |
| No match FS after Available Balance |
| No match FS after Surcharge(Transaction SR) |
| No match FS after Response Text |
| No match FS after Date and Time |
| No match FS after Health Timer |
| No match FS after Working Key |
| No match FS after Surcharge(Configuration SR") |
| No match Response Sub Type |
| No match Destination Key |
| No match Encryption Key |
| No match FS after Mac Work Key Flag |
Check the Mac Key and retry download MAC Data, If problems persists, please contact the service provider and processing company.
Reset the machine. If problems persist, please contact the service provider and processing company.
Check the des type, Reset the machine. If problems persist, please contact the service provider and processing company.
Reset the machine. If problems persist, please contact the service provider and processing company.
0J041 No match FS after Response Sub Type
22
Error Code Meaning Suggested Resolution
0J042 0J043 0J044 0J045 0J046
0J047
0J080 0J081
0J082 0J083 0J084
0J085
0J086
0J087 0J088 0J089
0J090 0J091 0J092 0J093 0J095
| No match FS after Destination Key |
| No match FS after Encryption Key |
| No match FS after BIN Flag |
| No match FS after Triple Work key |
| No match FS after Offline PIN |
| No match FS after Offline wireless carrier Ivr Number |
| No match FS after LD Account Number |
| No match FS after LD Voucher Serial Number |
| No match FS after LD Voucher Expiration Date |
| No match FS after LD Voucher PIN |
| No match FS after LD Voucher Phone Number |
| No match FS after LD Voucher Customer service Phone Number |
| No match FS after LD Voucher Carrier IVR Number |
| No match FS after Sales Tax Rate |
| No match FS after Sales Tax Amount |
| No match FS after MOP ID |
|
No match FS after LD Receipt Disclosure
Information |
| No match FS after Wireless Customer Phone Number |
| No match FS after Convenience Fee(Money Transfer) |
| No match FS after Convenience Fee Tax(Money Transfer) |
| No match FS after Promotional(Money Transfer) |
Reset the machine. If problems persist, please contact the service provider and processing company.
0J094 No match FS after Send Amount(Money Transfer)
23
Error Code Meaning Suggested Resolution
| No match FS after Confirmation Code(Money Transfer) |
| No match FS after MTCN(Money Transfer) |
| No match FS after Approved Amount(Money Transfer) |
| Bank ID length error |
| Terminal ID length error |
| Response Type length error |
| Mac Time Value length error |
| Local Date, Local Time length error |
| Health Timer length error |
| Working Key length error |
| Mac Check Data length error |
| Serial Number length error |
| Response Code length error |
| Configuration Request length error |
| Response Sub Type length error |
| Destination length error |
| Encryption length error |
| Mackey Work Key length error |
0J096 Reset the machine. If problems persist, please contact the service
provider and processing company. 0J097 0J098
Check the Bank ID, If problems
0J050 0J051
persist, please contact the service provider and processing company.
Check the Terminal ID, If problems persist, please contact the service provider and processing company.
0J052 If problems persist, please contact
0J053
0J054
0J055
0J056
0J057
0J058
0J059
0J060
0J061
0J062
0J063
0J064
0J070 No match Bank ID
the service provider and processing company.
Check the des type, If problems persist, please contact the service provider and processing company.
Check the MAC setup, If problems persist, please contact the service provider and processing company.
If problems persist, please contact the service provider and processing company.
Check the Band ID, If problems persist, please contact the service provider and processing company.
24
Error Code Meaning Suggested Resolution
0J071 0J072
| No match Terminal ID |
| No match Request Type |
| Phone Number length error |
| Send Receive Timeout(Dialing) |
| Receive error(Configuration SR) |
| Receive error(Cancel SR) |
| Receive error(BIN SR) |
| Receive error(Health message SR) |
| Receive error(Mac Work Key SR) |
| Send Receive Timeout(Configuration SR) |
| Send Receive Timeout(Host total SR) |
| Send Receive Timeout(Mac Work Key down SR) |
| Send Receive Timeout(Transaction SR) |
| Send Receive Timeout(BIN SR) |
| Send Receive Timeout(Health message SR) |
| Receive error(Cash position SR) |
| PED mode error |
| PED password error |
| PED single first key error |
| PED single second key error |
| PED single master checksum error |
| PED triple first key error |
| PED triple second key error |
| PED triple master checksum error |
Check the terminal ID, If problems persist, please contact the service provider and processing company.
If problems persist, please contact the service provider and processing company.
5J001 Check the phone number 5J002
5J003
5J004
5J005
5J006
5J007
5J008 5J009
5J010
5J011 5J012 5J013 5J014
Check the phone line, If problems persist, please contact the service provider and processing company.
EJ001 Check the des type and PED device
EJ002
EJ003
EJ004
EJ005
EJ006
EJ007
EJ008
EJ009 PED MAC key error
Check the master key data, If problems persist, please contact the service provider
25
Error Code Meaning Suggested Resolution
| No paper(receipt) |
| Pickup retry over |
| Undefined, Check your money |
| No match amount, Check your money |
| Out of memory |
| Window error |
| Invalid Work class |
2G4C1 Add receipt paper This error happens if there is no
4J001
money in the machine but there is money in the software
0J001 please contact the service provider. 0J002
00001 Reboot the machine. If problems persist, please contact the service
0000F provider.
000E0 Software error. if problems persist, please contact the manufacturer 000F0 Invalid DBM index
26
Section 4 Cash Dispenser
4-1 Replenishing GBM 1000(2000)-CH Currency Cassettes
To replenish the cash cassettes in the GBM 1000(2000)-CH proceed as follows. 1. Push the lock-bracket of the dispensing mechanism, at the same time, grasp the handle of the Cassette and pull out the cassette to the front.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
2. Turn the cassette upside down and place the cassette in the even table.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
<At the time of cassette pulled> <Placing the cassette in the even table> 3. After rotating the lock to the right with a cassette key, open the cassette lid upward.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
27
4. Push the push plate to the back till locking.
Push plate
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
5. Setting the notes evenly, and pushing the release button smoothly until the push plate contacts the notes.
Notes
Release button (Green)
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
6. After closing the cassette lid and turning the cassette key to the upper side, Check the cassette lid locking
28
7. Turn the cassette upside down.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
9. Make sure that the handle is downward.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
( X )
29
Section 5 Receipt Printer
5-1 How To Replenish The Receipt Printer Paper 5
To replace the printer paper proceed as follows:
1. Unlock and open the fascia of the Xtremo 7100, 7200.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
2. If there is any paper remaining on the paper roll core, tear between the roll and the printer. Press the paper feed switch until the remaining paper is fully ejected through the fascia exit slot.
3. Lift up the remaining printer roll (or empty core). Remove the spindle from the paper core and retain the spindle.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
4. Remove enough paper from the new paper roll so that you do not have any traces of glue or tape marks on the roll. Tear or cut off the end of the supply roll to make a clean straight edge.
30
5. Insert the spindle through the core of the new paper roll. Make sure the spindle stops are fully pushed up against the paper roll core.
6. Lower the paper roll into the slots in the printer brackets so that the paper feeds forward from the top of the roll as shown. The spindle stops should be on the side viewed below.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
7. Insert the leading edge of the roll into the printer slot until the printer starts to feed the paper through automatically.
8. When the paper stops feeding, press the feed switch once.
The paper will feed through and cut automatically. If the paper does not emerge, refer to the section “How To Clear Receipt Paper Jams”.
9. Push the fascia back into the Xtremo 7100, 7200 and lock.
10. Select General Menu from the Maintenance Mode.
11. Press Reset.
31
5-2 How To Clear Receipt Printer Jams
5To clear a jam within the receipt printer, proceed as follows:
1. Unlock and open the fascia of the Xtremo 7100, 7200.
2. Inspect the printer to see if you can identify the cause and location of the paper jam.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
3. Tear the paper between the paper roll and the printer. Press the feed switch until the paper is fully ejected from the printer mechanism. If there is any paper jammed in the exit area, try to remove it carefully with your fingers.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
4. Make sure that the paper roll can turn freely by spinning the paper roll backwards away from the fascia. If the roll or spindle do not turn freely, lift out the remaining paper roll from the printer and check that there are no foreign objects preventing the paper roll from rotating. If no obstruction can be found, replace the paper roll.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
32
5. If the jammed paper is not visible, press the paper feed switch to fully eject the paper out of the exit slot.
6. If paper does not emerge from the exit slot, open the printer by pulling out the latch shown below, and pull the printer backwards. Carefully remove any torn paper with
your fingers.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
7. Close the printer by pulling out the latch and pushing the printer fully home before releasing the latch.
8. To reload the paper, make sure that the leading edge of the paper is fairly straight by tearing off the end of the supply roll to make a clean straight edge.
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
9. Insert the leading edge of the roll into the printer slot until the printer starts feed the paper through automatically.
10. When the paper stops feeding, press the feed switch once. The paper will feed through and cut automatically.
11. Push the fascia back into the ComNet Series and lock.
12. Select General Menu from the Maintenance Mode.
13. Press Reset.
33
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
41
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
>>>>> gd2md-html alert: error handling inline image
(Back to top)(Next alert)
>>>>>
Comments
Post a Comment